[Release Date: Apr. 13, 2021] Until 2018 Steam had a fairly conventional policy that among other things banned content that included hate speech, pornography, the exploitation of children, libel, offensive content, or content intended to shock or disgust viewers. Then, after vigorous internal debate, they dramatically changed that policy. In doing so, they saw themselves as struggling with a very difficult problem. The issue of what to ban or censor today is one faced by lots of other organizations, including every gaming platform. What can we learn from Steam’s conscious attempt to figure out where to draw the line?
